Frequently Asked Questions
Ordering & Payment
What payment methods do you accept?
We accept major credit cards, debit cards, and other secure payment methods through our encrypted checkout system.
How do I track my order?
Once your order ships, you’ll receive a tracking number via email. You can use this to track your package.
Do you offer free shipping?
Yes! We offer free shipping on all orders over $250.
Products
Are your peptides research-grade?
Yes, all our peptides are 99%+ purity and intended for research purposes only.
What form are the peptides in?
All peptides are sold in lyophilized (freeze-dried) powder form and require reconstitution.
Do you include reconstitution supplies?
No, research supplies such as syringes and bacteriostatic water are not included and must be sourced separately.
Research Compliance
Who can purchase from ARG Peptides?
Our products are available to licensed research professionals, academic institutions, and qualified researchers who are 21+ years of age.
Are these products for human consumption?
No. All products are for research purposes only and are not intended for human or animal consumption.
Do you provide dosing instructions?
No. We do not provide medical advice or dosing instructions. These products are for research use only.
Shipping & Delivery
Where do you ship?
We currently ship within the United States only.
How long does shipping take?
Standard shipping typically takes 3-7 business days. Express shipping options are available at checkout.
Is shipping discreet?
Yes, all packages are shipped in unmarked, discreet packaging.
Returns & Contact
What is your return policy?
Due to the nature of our products, we cannot accept returns on opened products. If you receive a damaged or incorrect item, contact us within 48 hours.
How can I contact you?
Email us at [email protected]. We typically respond within 24-48 hours during business days.